When considering builders, our goal is to be each client’s “First Choice”.
At Surgent Construction, success is measured by the degree to which we exceed our client’s expectations and the achievement of their project goals and objectives. We will earn this privilege by providing the highest level service, value and quality throughout every client relationship.
Our Client’s Perspective is Our Perspective
Make no mistake—the continued growth of Surgent Construction is due solely to the fact we fulfill clients goals!
Throughout every phase of a project, we always place priority on the client’s concerns and benefits. We base all our actions on producing results that will create satisfied clients.
Teamwork Makes the Dream Work
We demand individual performance, but our client’s goals are achieved through teamwork.
We support and look out for each other. We know that together we operate at a higher level than we possibly could working alone.
It is Done Safely, Or Not at All
First and foremost, we ensure the health and welfare of the workers and the public on our job sites and in our offices.
We make safety the first consideration in planning work activities. If we can’t do it safely – we don’t do it at all.
Regardless of whether we are working alongside co-workers, our clients, project team members, or members of our communities, we treat every individual as we would a VIP – with dignity and respect.
When disagreements arise we seek first to understand and then to be understood, and we attack only the issues – never the people.
We Promote an Innovative Culture
Surgent Construction is focused on performing better today than we did yesterday.
We know that there is always room to improve ourselves and our processes. We seek out suggestions for improvement and implement changes that benefit our employees and clients.
We Think Long-Term
Tomorrow we have to live with the decisions we make today.
How we service a client, how we think and practice safety, how we execute our goals or how we make quality decisions determines how Surgent Construction will be received in the future.
Because It has Our Name on It
It’s the driving force behind our success: to build structures we want to showoff to everyone.
We expect nothing but quality from everyone we work with and, most of all, ourselves. Our standards for quality exceed our client’s expectations. And, if it isn’t right – we make it right.